Fashion Nova, a popular online fashion retailer, has gained a significant following for its trendy clothing options and affordable prices. However, when it comes to online shopping, it’s essential to understand the return policy of the retailer to ensure a smooth and satisfactory shopping experience. In this article, we will delve into Fashion Nova’s return policy, including important details and guidelines for returning items.
- 1 Return Eligibility
- 2 Unworn and Unwashed
- 3 Tags Attached
- 4 Original Packaging Fashion Nova Return Policy
- 5 Non-Returnable Items Fashion Nova Return Policy
- 6 Return Process Fashion Nova Return Policy
- 7 Online Return Portal Fashion Nova Return Policy
- 8 Return Shipping
- 9 Packaging Fashion Nova Return Policy
- 10 Drop-off Fashion Nova Return Policy
- 11 Return Options
- 12 Store Credit
- 13 Refund
- 14 Return Fees
- 15 Exchanges
- 16 Return Shipping
- 17 Processing Time Fashion Nova Return Policy
- 18 International Returns
- 19 Final Sale Items
Fashion Nova accepts returns for eligible items within 30 days of the delivery date. To be eligible for a return, the following conditions must be met
Unworn and Unwashed
Items must be in their original condition, unworn, unwashed, and free from any odors or stains.
All original tags and labels must still be attached to the items.
Original Packaging Fashion Nova Return Policy
Items must be returned in their original packaging, including any additional accessories or parts that came with the product.
Non-Returnable Items Fashion Nova Return Policy
Certain items are non-returnable, including bodysuits, swimwear, beauty products, earrings, and underwear due to hygiene reasons.
Return Process Fashion Nova Return Policy
To initiate a return with Fashion Nova, follow these steps
Online Return Portal Fashion Nova Return Policy
Visit the Fashion Nova website and access the online return portal. Provide the necessary information, including the order number, email address, and reason for the return.
After submitting the return request, you will receive a prepaid return label via email. Print the label and attach it to the package.
Packaging Fashion Nova Return Policy
Place the items you wish to return in a suitable shipping package, ensuring they are well protected.
Drop-off Fashion Nova Return Policy
Fashion Nova Take the package to a designated shipping carrier drop-off location and obtain a receipt or tracking number as proof of return.
Fashion Nova offers two options for returns
Opting for store credit allows you to receive a Fashion Nova electronic gift card equivalent to the value of the returned items, including any applicable taxes and shipping charges. This credit can be used for future purchases on the Fashion Nova website.
If you prefer a refund, the original payment method will be credited for the returned items’ value, minus any shipping charges.
Fashion Nova does not charge any fees for returns. However, original shipping charges are non-refundable unless the return is due to a Fashion Nova error.
Fashion Nova does not offer direct exchanges. If you wish to exchange an item for a different size or color, you will need to return the original item following the return process and place a new order for the desired item.
While Fashion Nova provides prepaid return labels, the cost of return shipping may be deducted from your refund or store credit, depending on the reason for the return.
Processing Time Fashion Nova Return Policy
It may take up to 10 business days for Fashion Nova to process your return and issue a refund or store credit.
International customers are responsible for return shipping costs and any associated customs fees or taxes Fashion Nova.
Final Sale Items
Final sale items, marked as “Final Sale” on the website, are non-returnable and non-refundable.
Understanding Fashion Nova’s return policy is vital for a hassle-free shopping experience. By adhering to the guidelines and meeting the eligibility criteria, you can confidently initiate a return if necessary. Whether you opt for store credit or a refund, Fashion Nova strives to accommodate its customers’ needs and ensure a satisfactory resolution to the return process.
Please note that the return policy described in this article is based on general knowledge and research. It is always recommended to visit the official Fashion Nova website or contact their customer service for the most up-to-date and accurate information regarding their return policy.